Auxiliary Services Assistant, Part Time

This part-time position assists in coordinating the daily operations and business functions of Conference & Event Services and Auxiliary Services, providing administrative support, customer service, invoicing, payment processing, and operational assistance as needed.

This part-time position provides administrative, clerical, and operational support for Conference & Event Services and Auxiliary Services. Responsibilities include answering and directing phone calls, assisting with event setup and preparation, performing basic computer and office tasks, maintaining records, and providing general customer service. The position also assists with light housekeeping duties, including trash removal and maintaining organized event and office spaces. Additional responsibilities include supporting business operations through credit card reconciliation and reporting, invoice and bill processing, receiving and documenting payments and checks, maintaining departmental records, and processing routine requests in the Event Management System (EMS). This employee will assist staff with daily operational needs and perform other duties as assigned to support the successful operation of Conference & Event Services and Auxiliary Services.

General Expectations

• Uphold the Christian values and standards outlined in the LETU Faculty/Staff Handbook.
• Demonstrate professionalism, integrity, dependability, and confidentiality.
• Maintain a positive, team-oriented attitude while supporting Conference & Event Services and Auxiliary Services.
• Communicate effectively in person, by phone, email, and other electronic means.
• Maintain a clean, organized, professional workspace.
• Safeguard university property, including keys, equipment, and confidential information.
• Assist the Director of Conference & Event Services, University Event Manager, and other team members as assigned.
• Support the daily operations and objectives of Auxiliary Services.

Event Management System (EMS) Support

• Process and monitor room reservation requests in EMS.
• Gather event information from requestors to facilitate scheduling and planning.
• Coordinate basic event needs with campus service providers.
• Review event requests for accuracy and completeness.
• Assist with scheduling adjustments, setup and teardown times, and room assignments as needed.

Administrative and Business Support

• Answer and return phone calls in a professional and timely manner.
• Maintain accurate records, files, and departmental documentation.
• Utilize Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Prepare correspondence, reports, and other documents as assigned.
• Process deposits, invoices, check requests, and other university forms.
• Assist with credit card reconciliation and reporting.
• Maintain electronic and physical data files.
• Perform general clerical and administrative duties as assigned.
• Maintain confidentiality in all business and personnel matters.

Office, Storage, and Equipment Management

• Keep shared office, copier, and storage areas clean, organized, and free of clutter.
• Assist with stocking and organizing office and event supplies.
• Help maintain common areas, equipment, and workspaces.
• Organize and maintain event equipment, supplies, and storage locations.
• Coordinate routine cleaning and organization of storage areas and shared spaces.
• Retrieve, secure, and monitor departmental golf carts as needed.
• Check golf cart fluid levels and report maintenance concerns.
• Assist with scheduling routine golf cart maintenance and repairs.

Event Support

• Assist with event setup and teardown, including tables, chairs, and equipment.
• Install, remove, and care for table linens as needed.
• Assist with creating event setup diagrams and layouts.
• Communicate with event requestors regarding assigned event needs.
• Purchase or pick up event supplies and materials as directed.
• Support university events, conferences, camps, and special programs.
• Assist with summer camp operations and event support activities.
• Perform light physical labor associated with event operations.
• Ability to lift and carry up to 42 pounds.

Work Environment:

• An acceptance of and commitment to Jesus Christ as Savior and Lord
• This position may require occasional evening and weekend work depending on event schedules.
• The role will involve working both indoors and outdoors, and may require interaction with diverse groups of students, faculty, staff, and external clients.

Preferred: Bachelor’s degree, associate degree or equivalent professional experience. The candidate should have good written and oral communication skills, experience in handling a wide variety of situations and people, problem solving skills and knowledge of the educational process. Good listening, decision-making, time management, organizational skills, and accuracy in details are desired. LeTourneau University seeks a person with an enthusiastic and maturing Christian faith who desires to work in this important outreach ministry at LeTourneau University.

Applications will be reviewed in the order received and will continue until the position is filled. In accordance with applicable provisions of federal law, applicants for employment who are in agreement with the educational mission of LeTourneau University and applicants for admission to educational programs or activities are considered without discrimination on the basis of race, age, sex, handicapping condition, national origin or genetic information. Inquiries about this policy should be directed to the Director of Human Resources, (903) 233-4170.

Applications are required and are available from www.letu.edu/jobs or from the Business Office, LeTourneau University, 2100 Mobberly Avenue, Longview, TX. Send completed application, and a current resume to:

LeTourneau University
ATTN: Human Resources
2100 South Mobberly Ave.
Longview, Texas 75602
FAX (903) 233-4103
E-mail address: HR@letu.edu

LeTourneau University is the premier Christian polytechnic university in the nation where educators engage students to nurture Christian virtue, develop competency and ingenuity in their professional fields, integrate faith and work, and serve the local and global community.

LETU is a Christ-centered, interdenominational institute of higher learning offering more than 85 undergraduate and graduate degree programs in arts and sciences, aviation, business & technology, communication, computer science, criminal justice, education, engineering, nursing, psychology & counseling and theology & vocation. LETU's 2,700 students represent nearly all 50 states, more than 30 foreign countries, and around 50 different denominational groups.

LETU is consistently recognized by U.S. News and World Report as one of "America's Best Colleges," and the engineering program is ranked nationally. LeTourneau University is accredited by the Southern Association of Colleges and Schools Commission on Colleges (1866 Southern Lane, Decatur, Georgia 30033-4097, telephone 404-679-4500, at http://www.sacscoc.org) to award associate, baccalaureate and master's degrees. LeTourneau University's engineering and engineering technology programs are accredited by the Engineering Accreditation Commission and the Technology Accreditation Commission of the Accreditation Board of Engineering and Technology, 111 Market Place, Suite 1050, Baltimore, MD 21202-4012 - telephone: 410-347-7700. The Carnegie Foundation classifies LeTourneau University as a Master's (Comprehensive) University II.

The 162 acre main campus is located in Longview, Texas, a progressive hub city with an MSA of over 190,000, nestled among the beautiful pine-forested hills and lakes of East Texas. It is approximately 120 miles east of Dallas, Texas and 60 miles west of Shreveport, Louisiana.

See https://www.letu.edu for more information.