LeTourneau University seeks to provide an effective technical and administrative network to ensure your online course is always functioning correctly; however you may encounter technical or other problems in an online course from time to time. To assist you in resolving any problem the contact information is provided for you at online.letu.edu.

If you are experiencing technical problems (i.e. problems with your computer, password, Internet connection, accessing the course site), technical support staff is available to assist you. Tech Support can be reached at TechSupport@letu.edu or 903-233-3500 and additional resources are available at: http://online.letu.edu such as a Frequently Asked Questions link of technical issues commonly faced.

If you are experiencing problems within the course (i.e. problems with an online exam not available, understanding assignments, etc), contact your instructor at the email address provided for you under the “Staff Information” button within your online course.