LetNet AVVID Voice-Over-IP


Table of Contents

Introducing Your Cisco IP Phone

Introducing Your Cisco IP Phone

The Cisco IP Phone 7960 and Cisco IP Phone 7940 are full-feature telephones that provide voice communication over an IP (Internet Protocol) network. These phones function much like traditional analog phones, allowing you to place and receive telephone calls. They also support features that you have come to expect from a telephone—such as speed dialing, redial, call transfer, conference calling, and voice mail access.

Your Cisco IP Phone offers features that might surprise you. Because it is part of an IP network, your Cisco IP Phone can provide not only telephony services, but data services, too—including up-to-the-minute information from the Internet through an Extensible Markup Language (XML)-based application. In a nutshell, your Cisco IP Phone provides a whole range of communication features that you could not expect from a traditional telephone.

A Road Map to Your Cisco IP Phone

Refer to the following illustrations and table to identify the buttons and parts on your Cisco IP Phone and to find a description of related features.

Note   The only difference between the Cisco IP Phone models 7960 and 7940 is the number of available line or speed dial buttons. The Cisco IP Phone 7940 has two and the 7960 has six.

Figure 1-1: Cisco IP Phone 7960

Figure 1-2:
Cisco IP Phone 7940


Handset with indicator light

Functions like a traditional handset. The light strip at the top of the handset blinks when the phone rings and remains lit to indicate a new voice mail message.


LCD screen

Displays features such as the time, date, your phone number, caller ID, line/call status and soft key tabs.


Cisco IP Phone model type

Indicates your Cisco IP Phone model.


Line or speed dial button

Opens a new line, speed dials the number on the LCD screen, or ends a call. The Cisco IP Phone 7960 has six line or speed dial buttons and the 7940 has two.


Footstand adjustment

Allows you to adjust the angle of the phone base.


Directories button

Provides access to call histories and directories.


i button

Displays help on your LCD screen for a phone button or function.


Settings button

Provides access to phone settings such as contrast and ring sound, network configuration, and status information.


Speaker button

Toggles the speaker on or off.


Mute button

Toggles the mute on or off.


Headset button

Toggles the headset on or off.


Volume button

Increases or decreases volume for the handset, headset, or speakerphone (depending upon which is currently active). Also controls the ringer volume (if on-hook), and the LCD contrast.


Services button

Provides access to phone services (if available).


Messages button

Provides access to a message system (if available).


Navigation button

Enables you to scroll through text and select features displayed on the LCD screen.


Dial pad

Works exactly like the dial pad on a traditional telephone.


Soft keys

Enable you to engage any of the functions displayed on the corresponding LCD tabs. Soft keys point to feature options displayed along the bottom of your LCD screen. Soft keys change depending on the status of your phone. For example, you can see one set of soft key options when you pick up the handset, and another set when the phone is not in use.

Tips The features available on a Cisco IP Phone depend upon the call processing environment (or "protocol") that the IP Phone uses. Your Cisco IP Phone uses the Cisco CallManager call processing environment. The information in this guide is specific to Cisco CallManager.