Velma Payne, Ph.D.

Assistant Professor of Health Care Management/Administration

Dr. Velma L. Payne serves as an adjunct professor in LETU’s Health Care Administration program. She develops and teaches undergraduate and graduate classes in Health Informatics and Health Care Administration.

Velma is currently a Postdoctoral Fellow at the Department of Veterans Affairs within the Center for Innovations in Quality, Effectiveness and Safety at the Michael E. DeBakey VA Medical Center. She also has an appointment within the Department of Medicine, Section of Health Services Research at Baylor College of Medicine in Houston Texas.

Dr. Payne’s has had a successful and progressive 25 year career in Information Technology where she developed computer applications for the financial industry. Her entrepreneurial spirit led her to become a co-owner of a small non-profit LLC where she developed computer applications to enhance physician and patient engagement within various clinical settings. Velma desired to integrate her IT skills and interest in medicine and returned to school to obtain a PhD in Biomedical Informatics. Her research agenda focuses on diagnostic errors in medicine, cognitive aspects of medical decision making, the impact of cognitive heuristics and biases on diagnosis and the use of metacognition and feedback to improve clinical reasoning.

Velma earned her Bachelor of Science degree in Computer Science from Oral Roberts University, an MBA and a Master’s of Science degree in Computer Information System from Robert Morris University and a Master’s of Science and Doctoral degree in Biomedical Informatics from the University of Pittsburgh.

She currently resides in Houston, Texas where she is a member of Lakewood Church. Velma has a love for animals, plays the oboe, enjoys running and biking and has a desire to help young people excel in their careers and lives.


  • Ph.D., Biomedical Informatics, University of Pittsburgh School of Medicine, Pittsburgh, PA, 2011
  • M.S. Biomedical Informatics, University of Pittsburgh School of Medicine, Pittsburgh, PA, 2008
  • MBA, Robert Morris University, Pittsburgh, PA, 1997
  • M.S. Computer Information Systems, Robert Morris University, Pittsburgh, PA, 1996
  • B.S. Computer Science, Math Minor, Oral Roberts University, Tulsa, OK, 1984


  • 2014 – Present Adjunct Professor, LeTourneau University
  • 2012 – Present Post-Doctoral Fellow, United States Department of Veterans Affairs
  • 2011 – 2012 Post-Doctoral Fellow, The University of Texas Health Science Center at Houston, School of Biomedical Informatics, National Center of Cognitive Informatics and Decision Making
  • 2006 – 2010 Pre-Doctoral Fellow, University of Pittsburgh, School of Medicine, Department of Biomedical Informatics
  • 1999 - 2008 Medical Informatics Application Developer and Co-Owner, OB/GYN Partner, LLC
  • 1985 – 2006 Information Technology Specialist and Computer Application Developer, Financial Industry


Honors & Awards

  • PhD Post-Doctoral Fellowship, Department of Veterans Affairs, Office of Academic Affiliations VA Advanced Fellowship Program, 2013 - 2014
  • PhD Post-Doctoral Fellowship, Agency for Healthcare Research and Quality (AHRQ) Training Program in Patient Safety and Quality, 2011 - 2012
  • PhD Pre-Doctoral Fellowship, National Library of Medicine (NLM) Biomedical Informatics Research Training Program, University of Pittsburgh, School of Medicine, Department of Biomedical Informatics, 2006 – 2010
  • Best Student Paper Award, University of Pittsburgh Biomedical Informatics Training Program, 2009 - Effect of a Limited Enforcement Intelligent Tutoring System in Dermatopathology on Student Errors, Goals and Solution Paths. Payne, VL, Medvedeva, O, Legowski E, et al. Artificial Intelligence in Medicine, 2009 Nov;47(3):175-97

Professional Organizations

  • Society to Improve Diagnosis in Medicine (SIDM)
  • American Medical Informatics Association (AMIA)
  • Healthcare Information and Management Systems Society (HIMSS)